Returns & Exchanges

We want you to be completely satisfied with your Native Union purchase, which is why we offer a 14-day return window for all items in their original packaging. Our goal is to ensure your tech essentials perfectly complement your lifestyle with zero compromise on quality.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original retail packaging and include all accessories to ensure your return is eligible for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within your region.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.